Refund policy

Effective 9 November 2026

This policy applies to custom sticker orders placed on or after this date. Earlier orders remain subject to the policy in effect when they were placed.

Made for you

Our stickers are made to your chosen artwork and specifications. We do not accept change-of-mind returns or exchanges on custom stickers.

Defects and printing errors

If your order has a defect, arrives damaged, or contains a printing error, contact sales@stickable.com with your order number, a description of the problem and clear photographs. Please contact us within 30 days of delivery so we can investigate promptly.

For a confirmed fault, we will offer a free replacement or refund. Please contact us before sending anything back. If we need the affected stickers returned, we will arrange the return at our expense. There is no restocking fee for confirmed faulty products.

Approved refunds

We will process approved refunds to the original payment method within 10 business days. Your bank or payment provider may take additional time to make the refund available. If your refund has not arrived after this time, contact sales@stickable.com.

Your rights

This policy does not limit any rights or remedies you have under applicable consumer law.